Estudo de caso: sistema integrado em uma multinacional no departamento de compras e fiscal

Abstract

The purpose of this paper is to analyze the importance of a system integrating - ERP, from English Enterprise Resource Planning into a multinational organization, with emphasis in the purchasing department and the fiscal. Following this analysis, a field work was carried out with the principle of verifying the fundamental and specific characteristics of the multinational LEGRAND, in which it works with more than one ERP system and to point out the divergences and difficulties that the diversity of tools can bring in the activities of the business day. With this activity in the field it was allowed to create a case study, putting into practice the theoretical knowledge studied. As a result, it was possible to verify the improvement points aiming at the best results for the company, in relation to the reduction of costs and quality of internal and external services.